Shipping policy
Thank you for shopping with Y&M! We are committed to providing you with the best possible shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand our process and your options.
1. Processing Time:
- All orders are processed within 1-3 business days (Monday through Friday, excluding weekends and holidays).
- You will receive an email confirmation with tracking details once your order has shipped.
2. Shipping Rates:
- We offer free shipping Nation Wide
3. Shipping Methods:
- We offer standard shipping options.
- Delivery times may vary depending on your location. Standard shipping typically takes 3 to 5 business days.
- Please note that some shipping methods may not be available to all regions.
4. Order Tracking:
- Once your order has shipped, you will receive an email containing a tracking number. You can use this tracking number to monitor the status of your shipment.
- Please note that it may take up to 24 hours for tracking information to update.
5. Shipping Delays:
- While we strive to ensure timely deliveries, shipping delays may occur due to factors outside our control, such as weather, holidays, or courier issues. We ask for your patience during these times.
6. International Shipping:
- Currently, we only offer shipping within Pakistan. International shipping is not available at this time.
7. Address Accuracy:
- Please make sure that all shipping information (address, phone number, etc.) is accurate when placing your order. Y&M is not responsible for delayed or lost packages due to incorrect information provided.
8. Lost or Damaged Packages:
- If your package is lost or damaged during shipping, please contact our customer support team at thehouseofynm@gmail.com. We will assist you in resolving the issue as quickly as possible.
9. Returns & Exchanges:
- For more information on returns or exchanges, please refer to our customer care department.
If you have any questions or need assistance, please contact our customer service team at thehouseofynm@gmail.com.
Thank you for choosing Y&M!